Sendgrid

Guide on what steps are needed from the Operator to use Sendgrid to deliver Emails triggered from Fast Track CRM.

Steps to set up Sendgrid

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Set up Account
The Operator sets up an account on Sendgrid, one for Staging & one for Production.
To set up the account visit: https://sendgrid.com/​
API Key
The Operator provides Fast Track with account API key.
  1. Go to Settings -> API Keys-> Create API Key
  2. Enter API Key Name (e.g FT Staging Key / FT Production Key)
  3. Choose Restricted Access with the following settings
    1. Mail Send âž” Full Access
    2. IP Management âž” Read Access (if IP pools will be used through FT)
  4. Click Create & view
  5. Copy the Key and send it securely to your Integration Manager
Sender Name & Sender Address
The Operator provides Fast Track with a Sender Name & Sender Address.
Webhook URL
Fast Track provides a webhook URL to setup reporting in Sendgrid once integration.
Sender & Domain Authentication
The Operator sets up Sender & Domain authentication* inside Sendgrid account (for Production account only).
Please find full instructions on how to set it up here.​
Domain Warm Up
The Operator can warm up a dedicated IP address to improve the sender reputation​
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Setting up Webhook URL

Webhook URL is setup inside Sendgrid from Mail Settings -> Event Webhook -> Add URL in HTTP Post URL with the below settings:
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