The Organisation menu no longer exists. Use the current menu locations for each feature:
  1. CRM > Resources — Media Library and Email Templates
  2. Settings & Tools > Settings — Users & Permissions
  3. Settings & Tools > Tools — Archive

​🏷‍ Tagging Activities

Tagging your activities is one way of easily navigating through the activity list in your back office. Read more:
/knowledge-base/ft-crm/organisation/tagging-activities

​🖼‍ Media Library

For easy access to any files that you might need within FT CRM, you can simply upload your files into the Media Library. Read more:
/knowledge-base/ft-crm/organisation/media-library

​📨‍ Email Templates

An email template is a preformatted and/or prewritten email that you can use as a base when creating new emails. Read more:
/knowledge-base/ft-crm/organisation/email-templates

​👥‍ Users & Permissions

Make sure that the different teams only have access to the relevant information in FT CRM. Read more:
/knowledge-base/ft-crm/organisation/users-and-permissions

📂 Archive

Learn how to archive Segments, Activities and Lifecycles Projects that are no longer in use in the platform.
Read more:
/knowledge-base/ft-crm/organisation/archive